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Constructs > Construct Information
Collaborative Service Delivery
General Information
Construct Name: Collaborative Service Delivery
Definition of Construct: A work environment and customer service delivery process that exceeds customer expectations by providing services in a supportive, team-based environment.
Related Content Area(s):
  • Education, Training, and or Career Development
Theoretical Foundation: Transtheoretical Model
Similar Constructs:
Keywords:
Related measures
Workspaces
References
Comments

(Last Updated: 7/29/2011 3:16:44 PM by Janice Prochaska)

     

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